Last updated: June 04, 2026
Welcome to Home Penguin. These Terms of Service ("Terms") govern your use of the Home Penguin website, applications, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Home Penguin is a service that helps users maintain their homes. We provide information, reminders, recommendations, and an AI-powered assistant to support home maintenance. The Service is provided for informational and convenience purposes only.
You use the Service at your own risk. Home Penguin is not liable for any damage, loss, injury, or other harm that may occur to your home, property, or person as a result of using the Service. We do not perform repairs, inspections, or physical work at your property. Any actions you take based on the Service—including following recommendations, scheduling maintenance, or hiring third parties—are solely your responsibility. We disclaim all liability to the fullest extent permitted by law for any outcomes related to your home or property.
The Service includes an AI-powered chatbot that may provide suggestions, tips, or general information about home maintenance. We are not liable for any advice, recommendations, or information provided by the chatbot. AI-generated content may be incomplete, inaccurate, or unsuitable for your specific situation. You should not rely on the chatbot as a substitute for professional advice from licensed contractors, inspectors, or other qualified experts. Always verify important information and consult professionals when appropriate.
We make no claims, representations, or guarantees regarding the accuracy, completeness, or success of any service results. The Service is provided "as is" and "as available." Outcomes may vary based on your property, location, and how you use the Service. We do not warrant that use of the Service will achieve any particular result or prevent any damage or loss.
All sales are final. We do not offer refunds. By purchasing a subscription or any paid feature, you agree that payment is non-refundable except where required by applicable law. If you have questions about charges, please contact us; we may, at our sole discretion, address billing errors or exceptional circumstances, but we are not obligated to do so.
You are responsible for maintaining the confidentiality of your account and for all activity under your account. You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not misuse the Service, attempt to gain unauthorized access, or use it in any way that could harm the Service or others.
The Service may contain links to third-party websites or services. We do not endorse and are not responsible for the content, privacy practices, or actions of any third party. Your use of third-party services is at your own risk.
The Service and its content, features, and functionality are owned by Home Penguin (or our licensors) and are protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.
We may suspend or terminate your access to the Service at any time, with or without cause or notice. Upon termination, your right to use the Service ceases. Provisions that by their nature should survive (including disclaimers and limitations of liability) will survive termination.
To the maximum extent permitted by applicable law, Home Penguin and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or use, arising from or related to your use of the Service. Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or one hundred dollars ($100), whichever is greater.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.
These Terms constitute the entire agreement between you and Home Penguin regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right or provision shall not constitute a waiver. These Terms are governed by the laws of the jurisdiction in which we operate, without regard to conflict of law principles.
If you have questions about these Terms, please contact us through the contact information provided on the Home Penguin website or in the Service.
